Award Winning Speech

Award Winning Speech
Showing posts with label management training. Show all posts
Showing posts with label management training. Show all posts

Saturday, October 17, 2009

Stand Up: Your Identity, Your Recognition or ...

In recent incident and many incidents in past, I realized that project teams take seriousness on their heads to the extent, that the output is stripped out of the emotional attachment.

In what then seems to be the cause, would mostly have been an overpowering voice that is dissented but yet silenced to work and deliver what was said.

This is painful and helplessness...would agree that the ruthlessness is deserving for such teams.

What I teach my team every time in such incidents is this:
  1. Stand Up: To lose the fear of finding another job sitting at your desk. You will eventually get one.

  2. Stand Up: To speak the right thing, the right time, the right way. No point in getting angry, hurling abuses, cursing to self, feeling sorry to have missed the bus. If you are not comfortable, say so and carry along what you need to do. If forced, document that " I abide by your suggestion and request you to be responsible for the results. In future, if things may change, would request that my points be given a consideration." or something like that...

  3. Stand Up:Walk over and say you need to talk things over. Many escalations are solved in this way, without need for emails and CC lists. And it goes off in minutes.

  4. Stand Up: Cross over and Talk the bitterness you have. Never write bitterness, escalate bad blood in emails sitting at your desk. They will haunt you forever.

  5. Stand Up: Be led yourselves. Don't be led. If you are not presented the choice, better to say so and work than just work and feel so.

  6. Stand Up: Speak out when given an opportunity in private or public. Never miss a chance. Popularly known as "Chance pe Dance".

  7. Stand Up: It shows your personality. Your Identity, Your recognition. Don't miss it.

  8. Stand Up: To say sorry when you dismiss suggestions and demand a certain compliance without appealing to common sense. You do exactly what you hate others doing it to you. Isn't it ?

  9. Stand Up: To listen to any one standing and speaking to you. 1. In India, it is respectful, 2. You would be more keen, 3. You would feel free to relax and hence absorb new ideas. My dad used to tell me to walk and read to beat sleep and energize the brain early morning. If only, I listened...
Practice and let me know, if you felt otherwise.

And #10, re read #9. :)

Tuesday, October 13, 2009

Breaking a Plan: Creating a Decision Support System

  1. What happens when you break a plan: Chaos, distaste.
  2. What happens when you look at past decisions and crib at them: You lose the taste of enjoyment of present and look towards future with disdain.
  3. What happens when your patience level needs to be more: Get back to planning with a future date in mind.
  4. What happens when you experience a positive turnaround: A fresh perspective, with young energy and a sense of accomplishment and purpose to live through current

Plan, Calibrate, Action are the 3 ways to keep the path of positive reinforcement training. This is how, I would prefer Decision Support Systems Training to focus than treat it as a glorified multiple choice assessment sequence.

Typical methods are to provide a scenario, give few options, provide feedback or a changed scenario and showcase the end results. But they just live in realm of education and once out in the world, more forces, more people, and more variations, do not equip the trainees any further than they were before the training...

Instead could a Decision Support System,
1. Provide a Case
2. Ask the users to write a plan
3. Make them navigate the plan through various choices they have in the support world
4. Help them revisit it at a point and ask them to Calibrate it for better future.
5. Make them navigate the revised plan through various choices in support world
6. and continue the cycle for the number of times, they would like to see how a break in plan forces them down the alley of darkness and hence make a plan to stay on course.

In essence, to me, a good decision support system training is one that enforces the fact that I should Plan and Action it according to the plan. If I break a plan, I should have learnt my lessons not to shove it off, but to calibrate it as a revised plan.

Possible? Searching for good references on above... Can you help, please?

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Learning Practice by Shrinivasan.G is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 2.5 India License All views expressed here are my own and does not reflect that of my employer or clients or any other sources.
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