Saturday, November 8, 2008

Whose Project is it?

When you win a project, how much do you, rather should you take on your plate? The full responsibility of success or just your work for which you are paid?

In hindsight experience, lack of owner and a project master at client end always ends in a mess and stress. Typical project master qualities should be
1. The project owner should be the direct beneficiary of the program.

2. The content owners/providers must have "something in it for them" individually. May be say, a cosmetic overhaul / better looking PPT service would need to be considered without a change request to customer.

3. The requirement has to be from "business" and not from training/HR cell. Our most business is from Training/HR cells. But such projects are delayed, content inputs flow is disrupted, pressing business transactions, push this to back seat,. Business is the ultimate sign off authority and hence dealing with influencer is most importance.

This now brings me to next question - Do you then work ONLY for which you are paid.
Well Yes. That would be meaning business. However, you as a vendor need to provide perspectives and qualify multiple options out of which a concious decision is comin from customer. So you do share what works and what doesnot based on your past experiences, but not with responsibility and only suggestive in nature.

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