Tuesday, October 13, 2009

Breaking a Plan: Creating a Decision Support System

  1. What happens when you break a plan: Chaos, distaste.
  2. What happens when you look at past decisions and crib at them: You lose the taste of enjoyment of present and look towards future with disdain.
  3. What happens when your patience level needs to be more: Get back to planning with a future date in mind.
  4. What happens when you experience a positive turnaround: A fresh perspective, with young energy and a sense of accomplishment and purpose to live through current

Plan, Calibrate, Action are the 3 ways to keep the path of positive reinforcement training. This is how, I would prefer Decision Support Systems Training to focus than treat it as a glorified multiple choice assessment sequence.

Typical methods are to provide a scenario, give few options, provide feedback or a changed scenario and showcase the end results. But they just live in realm of education and once out in the world, more forces, more people, and more variations, do not equip the trainees any further than they were before the training...

Instead could a Decision Support System,
1. Provide a Case
2. Ask the users to write a plan
3. Make them navigate the plan through various choices they have in the support world
4. Help them revisit it at a point and ask them to Calibrate it for better future.
5. Make them navigate the revised plan through various choices in support world
6. and continue the cycle for the number of times, they would like to see how a break in plan forces them down the alley of darkness and hence make a plan to stay on course.

In essence, to me, a good decision support system training is one that enforces the fact that I should Plan and Action it according to the plan. If I break a plan, I should have learnt my lessons not to shove it off, but to calibrate it as a revised plan.

Possible? Searching for good references on above... Can you help, please?

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