When you are looking for quick solutions "NOW", you tend to ask and see what majority people use and buy. You seem to think that if it works for them, it will work for you as well. Further, such instances lead to dire needs, that you intend to cut the "desired" features and go for the basic stuff "that works", a compromise.
Thus you make the purchase, lest allow the sales person earn his "incentive" (I was told to use this word, instead of commission) through his skills on selling. A "bad" situation indeed.
In other instances, you understand the need and desire for a solution that eases some time off you. You have been doing the job and now, with a little automation for a small fee, try to do more with earlier constraints removed. The catch is this. For a better budget, you get to free "all" your time for better and productive tasks. But inflicting self constraints and not opening up, leads to desired vs accepted level gap.
What do sellers and vendors do.
- Do what is accepted by majority, that is create stereotypes, thereby innovating a solution at bottom pyramid.
- Put limitations/constraints on the solution, as to what is delivered and leave what is possible, for better times, thus manage time.
Hence, please give sufficient time to allow for work, iterations, discussions, wider feedback to get the best bang for your buck. Instead of going down a range, try moving within a range judiciously, to accept/tweak feature/functionality that are desirable and useful.
Any alternate line of thoughts, welcome.