- We remember the prompt call/service person attendance after delivery of product.
- We talk about the waiting lines and the lack of information in an otherwise good and happy quality product.
- Our greetings and gift sharing have short term recall, but the manner of our greeting, time of call and appropriateness of gift has the word of mouth appeal.
- The approach determines the satisfaction in the great service and good delivery accepted by your client.
- The approach provides the recognition after delivering a great service and good delivery to get the next higher value repeat order.
- The approach ensures bringing skeptics and evangelists on board at the same time and vouch for the service line to bring more revenue.
- The approach delivers you the candid opinion and critical feedback when you need them the most.
It is the approach that showcase spirit and sense of satisfaction in an otherwise quantitative completion of tasks and KRA's to objectives.